Frequently Asked Questions
Which types of insurance do you accept?
We accept most major medical health insurance policies, including Blue Cross and Blue Shield of Alabama, Federal Blue Cross, Medicare and Medicare Advantage plans (BlueAdvantage, Cigna HealthSpring, Humana Advantage, United Advantage, Aetna), TriCare, Cigna, Aetna, as well as policies issued under the Affordable Care Act.
What should I expect on my first visit?
It is recommended that you call ahead to schedule an appointment. We encourage new patients to arrive at least 15 minutes prior to your appointment time. Our office staff will provide you with a single-page information form to complete before your appointment. You may also download the New Patient Request Form here. Please bring a valid photo ID, such as a driver’s license, and any health insurance cards you may have.
What if I have an emergency or need immediate attention?
We can treat minor emergencies and injuries within our clinic during normal business hours. Major emergencies or medical needs occurring outside of our business hours must be treated at a hospital. The hospital nearest to our office is Marshall Medical Center North.
Do you accept walk-ins?
Yes. We make every effort to treat all patients who visit our office. However, scheduling an appointment is recommended. Same-day appointments for established patients are usually available by contacting our office. If you have never visited our office, please click here to download the New Patient Request Form.
How often should I see a doctor?
We recommend a yearly physical examination by a doctor, especially for individuals age 50 and older, and additional check-ups every three to six months for those who have diagnosed medical conditions or are taking prescription medication. View general health and wellness recommendations for adults and teens on our Resources page.
What are your COVID-19 procedures?
Family Medical Clinic | 1170 North Main Street, Arab, AL 35016 | Phone: (256) 586-4127 | Fax: (256) 586-0535